Privacy Policy

Table of Contents

We appreciate your interest in our website. Protecting your privacy is very important to us. Below, we provide detailed information on how your personal data is handled when using our website. Personal data is any information by which you can be personally identified.

The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:

Christoph Seiler
Jollystr. 6
76137 Karlsruhe
Germany
E-mail: privacy@pewtoys.com

1. Access Data and Hosting

You can visit our website without providing any personal information. Each time a webpage is accessed, the web server automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data), and documents the access.

This access data is evaluated exclusively for the purpose of ensuring the smooth operation of the website and improving our offering. This serves to safeguard our legitimate interests in a correct presentation of our offering pursuant to Art. 6 (1) sentence 1 lit. f GDPR. All access data is processed only for as long as necessary to achieve the aforementioned purposes.

Hosting

The services for hosting and displaying the website are partly provided by our service providers within the scope of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions regarding our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

2. Data Processing for Contract Handling and Contact

Data Processing for Contract Handling

For the purpose of contract processing (including inquiries regarding and handling of any existing claims arising from warranty rights, performance disruptions and the right of withdrawal, as well as any statutory update obligations) pursuant to Art. 6 (1) sentence 1 lit. b GDPR, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, as we require this data for contract processing and cannot dispatch the order without it. The data collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. After complete processing of the contract, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law pursuant to Art. 6 (1) sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data pursuant to Art. 6 (1) sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this policy.

Customer Account

If you have given your consent pursuant to Art. 6 (1) sentence 1 lit. a GDPR by deciding to open a customer account, we use your data for the purpose of opening the customer account and storing your data for future orders on our website. Deletion of your customer account is possible at any time and can either be carried out by sending a message to the contact option described in this privacy policy or via a designated function in the customer account. After deletion of your customer account, your data will be deleted unless you have expressly consented to further use of your data pursuant to Art. 6 (1) sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this policy.

Contact

Within the scope of customer communication, we collect personal data to process your inquiries pursuant to Art. 6 (1) sentence 1 lit. b GDPR if you voluntarily provide it to us when contacting us (e.g. via contact form, live chat tool or email). Mandatory fields are marked as such, as we require this data to process your request. The data collected can be seen from the respective input forms. After your request has been fully processed, your data will be deleted unless you have expressly consented to further use of your data pursuant to Art. 6 (1) sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this policy.

3. Data Processing for Shipping Purposes

For the fulfilment of the contract pursuant to Art. 6 (1) sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions regarding our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

4. Data Processing for Payment Processing

For the processing of payments in our online shop, we cooperate with the following partners: technical service providers, credit institutions, payment service providers.

Data Processing for Transaction Handling

Depending on the selected payment method, we pass on the data required for processing the payment transaction to our technical service providers, to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves the fulfilment of the contract pursuant to Art. 6 (1) sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g. on their own website or via a technical integration in the order process. In this respect, the privacy policy of the respective payment service provider applies.

Depending on the selected payment method, data may be transferred to third countries outside the EU/EEA for which the European Commission has issued an adequacy decision. Insofar as data transfers to third countries outside the EU/EEA take place for which no adequacy decision of the European Commission exists, the cooperation is based on standard contractual clauses of the European Commission.

If you have any questions regarding our partners for payment processing or the basis of our cooperation with them, please use the contact option described in this privacy policy.

Data Processing for Fraud Prevention and Optimization of Payment Processes

If applicable, we provide our service providers with further data, which they use together with the data necessary for processing the payment for the purposes of fraud prevention and optimization of our payment processes (e.g. invoicing, processing of disputed payments, accounting support). This serves pursuant to Art. 6 (1) sentence 1 lit. f GDPR to safeguard our legitimate interests, which prevail in the context of a balancing of interests, in protecting ourselves against fraud and in efficient payment management.

5. Email Advertising

Email Newsletter with Subscription

If you subscribe to our newsletter, we use the data required for this purpose or separately provided by you to send you our email newsletter on a regular basis based on your consent pursuant to Art. 6 (1) sentence 1 lit. a GDPR. You may unsubscribe from the newsletter at any time and can do so either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we delete your email address from the recipient list unless you have expressly consented to further use of your data pursuant to Art. 6 (1) sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this policy.

Email Newsletter without Subscription and Your Right to Object

If we receive your email address in connection with the sale of a product or service, we reserve the right to send you offers for similar products from our range by email on a regular basis. We will not send you such offers if you have objected to this use of your email address or if you are registered on a legally required suppression list.

You may object to this use of your email address at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the advertising email, without incurring any costs other than the transmission costs according to the basic rates. After unsubscribing, we delete your email address from the recipient list unless you have expressly consented to further use of your data pursuant to Art. 6 (1) sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this policy.

Newsletter Dispatch

The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions regarding our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

6. Cookies and Other Technologies

General Information

To make your visit to our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser.

Protection of Privacy on Terminal Devices

When using our online services, we use strictly necessary technologies to be able to provide the expressly requested digital service. The storage of information in your device or access to information already stored in your device does not require consent in this case.

For functions that are not strictly necessary, the storage of information in your device or access to information already stored in your device requires your consent. Please note that if consent is not granted, parts of the website may not be fully usable. Any consent you may have given remains valid until you adjust or reset the respective settings on your device.

Subsequent Data Processing by Cookies and Other Technologies

We use such technologies that are strictly necessary for the use of certain functions of our website. These technologies collect and process IP address, time of visit, device and browser information as well as information about your use of our website. This serves, within the framework of a balancing of interests, to safeguard our legitimate interests in an optimized presentation of our offering pursuant to Art. 6 (1) sentence 1 lit. f GDPR.

In addition, we use technologies to fulfil legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analytics and online marketing. Further information, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

Cookie Settings

You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have given your consent to the use of technologies pursuant to Art. 6 (1) sentence 1 lit. a GDPR, you may withdraw your consent at any time by sending a message to the contact option described in this privacy policy.

7. Use of Cookies and Other Technologies

We use the following cookies and other third-party technologies on our website. Unless otherwise specified for the individual technologies, this is done on the basis of your consent pursuant to Art. 6 (1) sentence 1 lit. a GDPR. Once the purpose no longer applies and the use of the respective technology by us has ended, the data collected in this context will be deleted. You may withdraw your consent at any time with effect for the future. Further information on your options to withdraw consent can be found in the section “Cookies and Other Technologies”. Further information, including the basis of our cooperation with the individual providers, can be found with the respective technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Use of Google Services

We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”) listed below. The information automatically collected by Google technologies about your use of our website is generally transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Unless otherwise specified for the individual technologies, data processing is carried out on the basis of an agreement concluded between jointly responsible parties pursuant to Art. 26 GDPR. Further information about data processing by Google can be found in the Google Privacy Policy.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has issued an adequacy decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries, no adequacy decision has been issued by the European Commission. Our cooperation with them is based on standard contractual clauses of the European Commission.

Google Analytics

For the purpose of website analysis, data (IP address, time of visit, device and browser information, as well as information about your use of our website) is automatically collected and stored using Google Analytics, from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from within the EU, your IP address is stored on a server located in the EU for the purpose of deriving location data and then immediately deleted before the traffic is forwarded to other Google servers for processing. Data processing is carried out on the basis of a data processing agreement with Google.

For the purpose of optimized marketing of our website, we have activated the data sharing settings for “Google products and services”. This allows Google to access and subsequently use the data collected and processed by Google Analytics to improve Google services. The sharing of data with Google in the context of these data sharing settings is based on an additional agreement between controllers. We have no influence on subsequent data processing by Google.

For the purpose of optimized marketing of our website, we use the so-called User ID function. With the help of this function, we can assign a unique, permanent ID to your interaction data from one or more sessions on our online presence and thus analyze your user behavior across devices and sessions.

For web analysis and advertising purposes, the extension function of Google Analytics enables the so-called DoubleClick cookie to recognize your browser when visiting other websites. Google will use this information to compile reports on website activity and to provide other services related to website usage.

If you do not give us your consent pursuant to Art. 6 (1) sentence 1 lit. a GDPR for the use of Google Analytics, no cookies will be stored or read on your device. The data processing described in the previous paragraphs will not take place. In order to close gaps in web analytics through behavioral and conversion modeling, pings with data (user agent, information about your consent behavior, screen resolution, IP address) are sent to Google.

8. Social Media

Our Online Presence on Facebook (by Meta), Instagram (by Meta)

If you have given your consent to the respective social media operator pursuant to Art. 6 (1) sentence 1 lit. a GDPR, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the above-mentioned social media platforms. Usage profiles are created from this data using pseudonyms. These may be used, for example, to display advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. Detailed information on the processing and use of data by the respective social media operator, as well as contact options and your rights and settings options to protect your privacy, can be found in the privacy notices of the providers linked below. If you still require assistance in this regard, you may contact us.

Facebook (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is generally transmitted to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Data processing in the context of visiting a Facebook (by Meta) fan page is based on an agreement between jointly responsible parties pursuant to Art. 26 GDPR. Further information (information on Insights data) can be found here.

Our service providers are located and/or use servers in the following countries for which the European Commission has issued an adequacy decision: Brazil, USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA applies as the basis for third-country transfers, provided that the respective service provider is certified. Certification is in place.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Mexico.
For these countries, no adequacy decision has been issued by the European Commission. Our cooperation with them is based on these safeguards: standard contractual clauses of the European Commission.

Instagram (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is generally transmitted to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. Data processing in the context of visiting an Instagram (by Meta) fan page is based on an agreement between jointly responsible parties pursuant to Art. 26 GDPR. Further information (information on Insights data) can be found here.

Our service providers are located and/or use servers in the following countries for which the European Commission has issued an adequacy decision: Brazil, USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA applies as the basis for third-country transfers, provided that the respective service provider is certified. Certification is in place.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Mexico.
For these countries, no adequacy decision has been issued by the European Commission. Our cooperation with them is based on these safeguards: standard contractual clauses of the European Commission.

9. Contact Options and Your Rights

Your Rights

As a data subject, you have the following rights:

• pursuant to Art. 15 GDPR, the right to obtain information about your personal data processed by us within the scope specified therein;
• pursuant to Art. 16 GDPR, the right to request the immediate correction of incorrect or completion of your personal data stored by us;
• pursuant to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is required
  • to exercise the right of freedom of expression and information;
  • for compliance with a legal obligation;
  • for reasons of public interest; or
  • for the establishment, exercise or defense of legal claims;
• pursuant to Art. 18 GDPR, the right to request restriction of processing of your personal data, insofar as
  • the accuracy of the data is contested by you;
  • the processing is unlawful, but you oppose the deletion;
  • we no longer need the data, but you require it for the establishment, exercise or defense of legal claims; or
  • you have objected to the processing pursuant to Art. 21 GDPR;
• pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request transmission to another controller;
• pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you may contact the supervisory authority of your usual place of residence, place of work or our company headquarters.

Right to Object Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which prevail in the context of a balancing of interests, you may object to such processing with effect for the future. If the processing is carried out for direct marketing purposes, you may exercise this right at any time as described above. If the processing is carried out for other purposes, you only have a right to object if there are reasons arising from your particular situation. After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defense of legal claims. This does not apply if the processing is carried out for direct marketing purposes. In this case, we will no longer process your personal data for such purposes.

Contact Options

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a particular use of data, please contact us directly using the contact details provided in our legal notice.