Shipping & Payment

We ship from Germany to many countries worldwide. Shipping costs are automatically calculated in the shopping cart based on the destination country and the weight of your order and are clearly displayed before you complete your purchase. Delivery times depend on the respective destination country.

ZONE 1 – Domestic

  • Countries: Germany
  • Delivery time: 2-5 business days
  • Shipping costs: from 6.99 EUR

ZONE 2 – European Union

  • Countries: Belgium, Bulgaria, Denmark (excluding Faroe Islands and Greenland), Estonia, Finland (excluding Åland Islands), France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus
  • Delivery time: 4-10 business days
  • Shipping costs: from 15.99 EUR

ZONE 3 – Europe and Africa

  • Countries: Åland Islands (Finland), Faroe Islands (Denmark), Gibraltar, United Kingdom, Iceland, Israel, Liechtenstein, Monaco, Northern Ireland, Norway, San Marino, Saudi Arabia, Switzerland, South Africa, Turkey, United Arab Emirates
  • Delivery time: 6-14 business days
  • Shipping costs: from 21.99 EUR

ZONE 4 – America, Asia and Oceania

  • Countries: Argentina, Australia, Brazil, Chile, Greenland, Canada, Colombia, Mexico, China, Hong Kong, India, Japan, South Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, United States of America
  • Delivery time: 8-21 business days
  • Shipping costs: from 29.99 EUR

Important shipping information

  • Processing time: Orders are processed within 1–3 business days after receipt of payment.
  • Shipping costs: Shipping costs are calculated in the shopping cart based on the destination country and the weight of the order. They are clearly displayed before you complete your purchase.
  • Shipping providers: Shipping is carried out via DHL or Hermes, depending on destination, weight and parcel size.
  • Customs and import duties: For deliveries to non-EU countries, additional charges (e.g. customs duties, taxes or fees) may apply and must be borne by the recipient. Please check the applicable regulations in your country before placing an order.
  • Delivery time: Delivery times depend on the respective destination country. Unless otherwise specified in the respective offer, the delivery times stated above apply.

Payment methods

We offer various secure payment methods:

PayPal

  • Payment via PayPal available
  • PayPal Buyer Protection included
  • No additional fees

Credit card (via PayPal)

  • Visa, MasterCard, American Express
  • Secure payment processing via PayPal

Bank transfer

  • Payment in advance (bank transfer)
  • Processing time: 1–3 business days (receipt of payment)
  • Bank details will be provided by email after placing your order

Security information

  • All payments are transmitted using SSL encryption.
  • We do not store sensitive payment data (e.g. credit card details).
  • Payment processing is carried out via certified payment service providers.

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